CATEGORY

ATM Services

Includes market overview of ATM maintenance services, trends in industry and key supplier profiles region-wise

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Category Alerts


CATEGORY ALERTS

NCR takeover in play

July 04, 2022
alert level: Medium
CATEGORY ALERTS

BRINKS Strategic Move ? Will this bring consolidation in the ATM market?

October 06, 2022
alert level: High

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ATM Services Industry Benchmarks


Savings Achieved

(in %)

The average annual savings achieved in ATM Services category is 6.20%

Payment Terms

(in days)

The industry average payment terms in ATM Services category for the current quarter is 60.0 days

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Category Strategy and Flexibility

Engagement Model

Supply Assurance

Sourcing Process

Supplier Type

Pricing Model

Contract Length

SLAs/KPIs

Lead Time

Supplier Diversity

Targeted Savings

Risk Mitigation

Financial Risk

Sanctions

AMEs

Geopolitical Risk

Cost Optimization

Price per Unit Competitiveness

Specification Leanness

Minimum Order Quality

Payment Terms

Inventory Control

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    ATM Services Suppliers


    10,331
    Total Suppliers
    575
    Diverse Suppliers
    66
    Normalized Supplier Rating
    ATM Services Supplier

    Find the right-fit atm services supplier for your specific business needs and filter by location, industry, category, revenue, certifications, and more on Beroe LiVE.Ai™.

    Sample Supplier
    Company
    American Express Company
    Location
    Jackson, Mississipi
    Duns number
    3862211

    D&B SER Rating

    dnb logo

    Up to 3 months

    1 9
    6
    Low Risk High Risk

    The Supplier Evaluation Risk (SER) Rating is Dun & Bradstreet’s proprietary scoring system used to assess the probability that a business will seek relief from creditors or cease operations within the next 12 months. SER ratings range from 1 to 9, with 9 indicating the highest risk of failure. We’ve prepared an infographic to help business owners better understand what influences their SER Rating.

    Moody`s ESG Solution
    ESG Profile

    Company and Sector Performance
    42

    100
    Limited (1)
    ESG Perfomance (/100)
    Environment
    85
    Social
    31
    Governance
    48
    6 Domains Performance (/100)
    Business behaviour
    39
    Human rights
    47
    Community Environment
    26
    Corporate governance
    54
    Human resources
    21
    Security Scorecard
    90

    Threat indicators
    B
    83
    Network Security
    Detecting insecure network settings
    A
    100
    Hacker Chatter
    Monitoring hacker sites for chatter about your company
    A
    97
    DNS Health
    Detecting DNS insecure configuration and vulnerabilities
    B
    86
    Application Security
    Detecting common website application vulnerbilities
    B
    86
    Endpoint Security
    Detecting unprotected enpoints or entry points of user tools, such as desktops, laptops mobile devices, and virtual desktops
    A
    100
    Cubic Score
    Proprietary algorithms checking for implementation of common security best practices
    A
    98
    Patching Cadence
    Out of date company assets which may contain vulnerabilities of risk
    A
    100
    Social Engineering
    Measuring company awareness to a social engineering or phising attack
    A
    100
    IP Reputation
    Detecting suspecious activity, such as malware or spam, within your company network
    A
    100
    Information Leak
    Potentially confidential company information which may have been inadvertently leaked

    Industry Comparison
    amexglobalbusinesstravel.com
    Industry average
    Adverse Media Appearances
    Environmental Issues
    0
    Workforce Health Safety Issues
    0
    Product Service Issues
    12
    Human Rights Issues
    0
    Production Supply Chain Issues
    2
    Environmental Non Compliance Flags
    14
    Corruption Issues
    0
    Regulatory Non Compliance Flags
    26
    Fraud Issues
    3
    Labor Health Safety Flags
    3
    Regulatory Issues
    22
    Workforce Disputes
    0
    Sanctions
    1
    esg energy transition
    86
    Discrimination Workforce Rights Issues
    3
    esg controversies critical severity
    No

    ATM Services market report transcript


    Global ATM Service Industry Outlook

    • In 2020, the global ATM industry market size is at $7 billion at a CAGR of -18 percent and is expected to reach $29.37 billion by 2025 at a CAGR of 4.7 percent
    • APAC is the fastest growing market in the industry, with India and China leading, in terms of the number of deployments, thisisbecause the countries are taking fast phase in moving to digital economy.
    • The U.S. and Europe are the major matured markets for the ATM industry are now facing a great downfall due to various reasonslike moving into cashless society, increase in digital payments and COVID 19 effects on rental rates. For the LAMEA region, there is a vacuum in the supply landscape, as the major global suppliers have a less presence in these regions

    Global ATM Services Market Maturity

    • Until 2020, APAC is expected to be the fastest growing region with an annual growth rate of 10.6 percent
    • There is an increasing rate of technological adoption visible among the developing geographies
    • Emerging geographies, such as India, China, Brazil, are witnessing rapid growth in the deployment of ATMs, hence the rate of adoption of outsourced ATM services is also high
    • The FIs in the developing regions choose single service outsourcing
    • The 15” and below screen-size segment is thrice the size of above 15” segment at present; the above 15” segment is expected to surpass $ 7.5 billion by 2022, at a CAGR of 8.5 percent$ 7.5 billion by end 2022.

    Global ATM Service Industry Trends

    • The adoption of outsourced ATM services is a key driver of this industry, as the awareness of potential cost-savings grow among the buyers
    • The ATM industry is characterized by spate of mergers and acquisitions, with suppliers looking to increase their service capability to fulfil the requirements of large buyers

    Global ATM Industry Drivers and Constraints

    Drivers

    • Increasing Competition: The major factor driving the industry is the competition among the banks to provide service to customers' convenience
    • Increasing Bankable Population: In developing markets, such as India, China, and Brazil, there has been a significant surge in opening new bank accounts. 200 million plus new bank accounts were opened in India in the last three years
    • Cost of Building Branches: Creating presence around city is very important for banks to attract customers. But it is not possible nor cost-efficient to set up branches around all the locations. Hence, the ATM industry is driven by this factor, as it does not require heavy real-estates nor other related costs
    • Low-cost ATMs by IADs: Deployment of low-cost ATMs and cheaper IP-based communication by IADs push the initial investment costs down
    • Proliferation of Off-site ATMs: Convenient location of ATMs ranks high among the needs of consumers and has propelled the growth of off-site ATMs

    Constraints

    • High operational and maintenance costs (CIT) in developed markets
    • Security concerns
      – Including embedded cameras, GPS systems as well as seismic and heat sensors, leading to additional cost for banks
    • Cost of new technology for updating ATMs has become a large issue in the market today. E.g., upgradation of operating systems from Windows XP to Windows 7 or 10 across all ATMs
      – Card Skimming: With card skimming, there is a need for physical security and monitoring of ATMs
    • Wide Adoption of Cashless Transactions:  The proliferation of payment options other than  cash, including credit cards, debit cards, stored- value cards, mobile payments, and online purchase  activity, could result in reduced need for cash in the marketplace

    ATM Services Technological Trends

    Self Service ATMs

    • Self Service ATM is a breakthrough technology that combines multiple features into a single machine. Serves as a one stop solution for functions such as cash deposit, withdrawal, cash recycling, check deposit, coin dispense, internet banking, banking products and solutions such as credit cards & loans, opening and changing of bank accounts, options for video assisted remote teller so that the bank could step forward towards branch automation. Widely adopted in American & European Market, certain countries in Asia such as India, China, Japan, Korea & Singapore are also adhering towards such a technology

    Deposit Automation and Recycling ATM‘s

    • In the recent times, deposit automation has made the biggest impact on the technological advancements in ATMs. Cash recycling machines, which earlier were seen as an expensive investment by the banks, are now in prime demand with the banks optimizing their cash management to compensate for the high investment costs

    Card-less ATM Transaction

    • Card-less ATM transaction is expected to be a breakthrough innovation and major ATM manufacturers are now offering this service. With enhanced security and a robust model, the service is expected to be a key area of development in the ATM market space

    Value-added Services

    • Multi-functional ATMs with value-added services, such as ticketing, bill payment, mobile airtime top ups, etc., are expected to drive major innovations as well
    • These services are expected to enhance the customer experience by offering convenience and availability

    Software Migration for ATMs

    • Microsoft's decision to stop providing updates on Windows XP means that the ATMs with XP operating system face greater risks from malware and network intrusions
    • The industry is expected to witness the migration of ATMs operating systems to Windows 7 or Windows 10

    Crypto currency ATMs

    • Crypto currency (Bit coin) ATMs (money transfers through ATMs), offering digital currencies, were seen as a risky investment when they were launched a year ago. However, the trend has changed with Bitcoin ATMs making profit at a rapid pace and enabling the operators to recover their investment within three to nine months only. The adoption has increased with more than 2000 machines deployed world wide. the adoption is high in American & European market while the rest of world is yet to adhere.