ATM Services Australia

Beroe LiVE.Ai™

AI-powered self-service platform for all your sourcing decision needs across 1,600+ categories llike ATM Services Australia.

Market Data, Sourcing & Supplier Intelligence, and Price & Cost Benchmarking.

Schedule a Demo
Meet Abi

The World’s first Digital Market Analyst

    Schedule a Demo
    Meet Abi

    The World’s first Digital Market Analyst

    Abi, the AI-powered digital assistant brings together data, insights, and intelligence for faster answers to sourcing questions

    ATM Services Australia Suppliers

    ATM Services Australia Supplier

    Find the right-fit atm services australia supplier for your specific business needs and filter by location, industry, category, revenue, certifications, and more on Beroe LiVE.Ai™.

    Sample Supplier
    American Express Company
    Jackson, Mississipi
    Duns number

    D&B SER Rating

    dnb logo

    Up to 3 months

    1 9
    Low Risk High Risk

    The Supplier Evaluation Risk (SER) Rating is Dun & Bradstreet’s proprietary scoring system used to assess the probability that a business will seek relief from creditors or cease operations within the next 12 months. SER ratings range from 1 to 9, with 9 indicating the highest risk of failure. We’ve prepared an infographic to help business owners better understand what influences their SER Rating.

    Moody`s ESG Solution
    ESG Profile

    Company and Sector Performance

    Limited (1)
    ESG Perfomance (/100)
    6 Domains Performance (/100)
    Business behaviour
    Human rights
    Community Environment
    Corporate governance
    Human resources
    Security Scorecard

    Threat indicators
    Network Security
    Detecting insecure network settings
    Hacker Chatter
    Monitoring hacker sites for chatter about your company
    DNS Health
    Detecting DNS insecure configuration and vulnerabilities
    Application Security
    Detecting common website application vulnerbilities
    Endpoint Security
    Detecting unprotected enpoints or entry points of user tools, such as desktops, laptops mobile devices, and virtual desktops
    Cubic Score
    Proprietary algorithms checking for implementation of common security best practices
    Patching Cadence
    Out of date company assets which may contain vulnerabilities of risk
    Social Engineering
    Measuring company awareness to a social engineering or phising attack
    IP Reputation
    Detecting suspecious activity, such as malware or spam, within your company network
    Information Leak
    Potentially confidential company information which may have been inadvertently leaked

    Industry Comparison
    Industry average
    Adverse Media Appearances
    Environmental Issues
    Workforce Health Safety Issues
    Product Service Issues
    Human Rights Issues
    Production Supply Chain Issues
    Environmental Non Compliance Flags
    Corruption Issues
    Regulatory Non Compliance Flags
    Fraud Issues
    Labor Health Safety Flags
    Regulatory Issues
    Workforce Disputes
    esg energy transition
    Discrimination Workforce Rights Issues
    esg controversies critical severity

    ATM Services Australia market report transcript

    Regional Market Outlook on ATM services

    • In 2018, the APAC ATM industry market size grew to $6.27 billion at a CAGR of 10–11 percent and is expected to reach above $8 billion by 2021, at a CAGR of 7.9 percent
    • The APAC is the fastest growing market in the industry, with India and China leading, in terms of number of deployments
    • Australia has developed into a matured market, where ATM services have reached a peak stage and consumers have started moving towards  e-payments
    • The market share of the APAC region was recorded above 45% percent of the ATM market in 2018–2019


     Regional ATM Services Market Maturity

    • Until 2020, APAC is expected to be the fastest growing region, with an average annual growth rate of 10.5 percent
    • There is an increasing rate of technological adoption visible among developing geographies
    • Emerging geographies, such as India, China, and Brazil, are witnessing rapid growth in the deployment of ATMs, hence, the adoption rate of outsourced ATM services is also high
    • The FIs in the developing regions choose single service outsourcing
    • The 15” and below screen-size segment is thrice the size of above 15” segment at present; the above 15” segment is expected to surpass $7.5 billion by 2022, at a CAGR of 8.5 percent$ 7.5 billion by the end of 2022

    Porter's Five Forces Analysis  

    • Buyer power is medium to high, due to high competition, primarily based on pricing among suppliers
    • The buyers looking for a turnkey engagement will have medium buying power, as the number of suppliers capable of offering end-to-end services is less

    Supplier Power

    • Most of the service providers do not have the capability to offer end-to-end outsourced ATM services, which pushes the suppliers to lower their cost of services to win contracts

    Buyer Power

    • Banks generally leverage on the count of ATMs to have a check on the contract value
    • High competition among suppliers and high levels of M&A activity in the supplier market push the costs downward

    Intensity of Rivalry

    • The supplier market is consolidated with few large players, but the ATM business is highly competitive
    • High competition can drive suppliers to reduce the surcharge revenue or pay high merchant fees

    Barriers to  New Entrants

    • New entrants, lacking in economies of scale, can have high operating costs
    • Large capital is required to effectively compete against large players

    Threat of Substitutes

    • Competition associated with alternative payment mechanisms and emerging payment technologies
    • Cashless transactions are rising significantly, resulting in reduced demand for cash

    Global ATM Industry: Drivers and Constraints


    • Increasing Competition:

    The major factor driving the industry is the competition among banks to provide service to customers' convenience

    • Increasing Bankable Population:

    In developing markets, such as India, China, and Brazil, there has been a significant surge in opening new bank accounts. About 200 million plus new bank accounts were opened in India in the last three years

    • Cost of Building Branches:

    Creating presence around city is very important for banks to attract customers. It is not possible nor cost-efficient to set up branches around all the locations. Hence, the ATM industry is driven by this factor, as it does not require heavy real-estates nor other related costs

    • Low-cost ATMs by IADs:

    Deployment of low-cost ATMs and cheaper IP-based communication by IADs push the initial investment costs down

    • Proliferation of Off-site ATMs:

    Convenient location of ATMs ranks high among the needs of consumers and has propelled the growth of off-site ATMs


    High operational and maintenance costs (CIT) in developed markets

    Security Concerns

    –Including embedded cameras, GPS systems, as well as seismic and heat sensors, leading to additional cost for banks

    Cost of new technology for updating ATMs has become a large issue in the market today. E.g., upgradation of operating systems from Windows XP to Windows 7 or 10 across all ATMs

    Card Skimming:

    With card skimming, there is a need for physical security and monitoring of ATMs

    Wide Adoption of Cashless Transactions:

    The proliferation of payment options other than cash, including credit cards, debit cards, stored-value cards, mobile payments, and online purchase activity, could result in reduced need for cash in the market place

    Australia ATM Market Overview 

    According to the Australian ATM industry statistics, most adopted engagement model is the “Turnkey ATM Program”.

    The service provider owns the ATM and performs all operational tasks, including cash management and loading, supply replacement, maintenance, customer care, and processing

    Key benefit:

    These turnkey service providers are well established players in the market, providing integrated services to buyers and have proven experience in providing turnkey solutions


    Turnkey suppliers do not offer the entire range of OEM models. They have certain models and those are offered as a part of bundled service. Mostly, ATMs are basic, low-cost models

    ATM providers in Australia must ensure availability ratio of ATM at 98% for all services covered under the maintenance contract. For availability ratio lower than 98%, penalty points should be calculated and deductions should be made off the monthly maintenance fee/ATM x Number of ATMs impacted.

    During contract negotiations, ATM providers in Australia may be concerned about uncontrollable expenses for a number of services, especially in hard services spend categories.

    Sometimes, service providers ask for these spend areas to be exempted from maximum price controls. 

    Unfortunately, removing price controls may lead to higher risks for buyers, and lesser incentive for service providers to manage and deliver services efficiently

    The ATM services contract is the first legal relationship with a new/existing service provider. A well-written contract is essential for maintaining a smooth relationship with a service provider and will also help the buyer in avoiding cost overruns.

    Why You Should Buy This Report

    • Information on the Australia ATM services market maturity, buyer trends, drivers and constraints, Australia ATM industry statistics, etc.
    • Porter’s five forces analysis of the Australia ATM market
    • Technological trends, supply trends and insights, categorization and product portfolio of key ATM providers Australia
    • Engagement models, sourcing models, pricing models, price analysis, etc.