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ATM Services Australia

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    ATM Services Australia Suppliers


    ATM Services Australia Supplier

    Find the right-fit atm services australia supplier for your specific business needs and filter by location, industry, category, revenue, certifications, and more on Beroe LiVE.Ai™.

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    Sample Supplier
    Company
    American Express Company
    Location
    Jackson, Mississipi
    Duns number
    3862211

    D&B SER Rating

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    Up to 3 months

    1 9
    6
    Low Risk High Risk

    The Supplier Evaluation Risk (SER) Rating is Dun & Bradstreet’s proprietary scoring system used to assess the probability that a business will seek relief from creditors or cease operations within the next 12 months. SER ratings range from 1 to 9, with 9 indicating the highest risk of failure. We’ve prepared an infographic to help business owners better understand what influences their SER Rating.

    Moody`s ESG Solution
    ESG Profile

    Company and Sector Performance
    42

    100
    Limited (1)
    ESG Perfomance (/100)
    Environment
    85
    Social
    31
    Governance
    48
    6 Domains Performance (/100)
    Business behaviour
    39
    Human rights
    47
    Community Environment
    26
    Corporate governance
    54
    Human resources
    21
    Security Scorecard
    90

    Threat indicators
    B
    83
    Network Security
    Detecting insecure network settings
    A
    100
    Hacker Chatter
    Monitoring hacker sites for chatter about your company
    A
    97
    DNS Health
    Detecting DNS insecure configuration and vulnerabilities
    B
    86
    Application Security
    Detecting common website application vulnerbilities
    B
    86
    Endpoint Security
    Detecting unprotected enpoints or entry points of user tools, such as desktops, laptops mobile devices, and virtual desktops
    A
    100
    Cubic Score
    Proprietary algorithms checking for implementation of common security best practices
    A
    98
    Patching Cadence
    Out of date company assets which may contain vulnerabilities of risk
    A
    100
    Social Engineering
    Measuring company awareness to a social engineering or phising attack
    A
    100
    IP Reputation
    Detecting suspecious activity, such as malware or spam, within your company network
    A
    100
    Information Leak
    Potentially confidential company information which may have been inadvertently leaked

    Industry Comparison
    amexglobalbusinesstravel.com
    Industry average
    Adverse Media Appearances
    Environmental Issues
    0
    Workforce Health Safety Issues
    0
    Product Service Issues
    12
    Human Rights Issues
    0
    Production Supply Chain Issues
    2
    Environmental Non Compliance Flags
    14
    Corruption Issues
    0
    Regulatory Non Compliance Flags
    26
    Fraud Issues
    3
    Labor Health Safety Flags
    3
    Regulatory Issues
    22
    Workforce Disputes
    0
    Sanctions
    1
    esg energy transition
    86
    Discrimination Workforce Rights Issues
    3
    esg controversies critical severity
    No

    ATM Services Australia market report transcript


    Regional Market Outlook on ATM Services Australia

    APAC is the fastest growing market in the industry, with India and China leading, in terms of the number of deployments, this is because the countries are taking fast phase in moving to digital economy

    Demand for ATM service is expected to remain low for the region due to high adoption of cashless practices

    Revenue: $4.96 billion,

    Growth Rate (2021): 4–5 percent

    analysis-atm-services-australia

    Regional ATM Services Market Maturity

    • Due to COVID-19, ATM services began seeing a decrease in transaction volumes of varying degrees across its network, depending on location. As the pandemic reduced and travel restrictions and social distancing orders are withdrawn, the demand for ATM industry is slowly increasing.

    • Asia region was not affected much compared to Europe & North America initially. However, current trends shows that many service providers are expected to have cost constrains due to lockdowns

    Regional Market Outlook : APAC

    Market Information

    Market Size (2021) - $4.96 billion

    • Locations with High Maturity - Japan, Singapore, Australia, and New Zealand

    • Maturity of Service Providers - Scattered presence of global service providers and regional service providers. Local service providers are very high in this region.

    • Maturity of Buyers - Most buyers are trying to switch to regional suppliers to consolidate their supplier base.

    Supply Market Outlook
    Supply Trends and Insights

    Supplier Market Trends

    Introduction of Self-Service Solutions

    • To assist Financial institutions in branch transformation and automation, self service solutions are being rolled out by service providers that provide cash recycle(deposit & withdrawal), check deposits, coin dispensers, financial solutions and products, video assisted tellers that provide round the clock, personalized banking solutions

    Increasing ATM Availability and Reducing Stock-out Downtime

    • Enhanced cash recirculation functionalities and accurate forecasting of cash demand are some of the key trends to ensure that ATMs are provisioned with the right amount of cash needed and avoidance of out-of-cash downtime

    Operational Efficiency

    • Automated fault-detection systems, integrated servicing and replenishment schedules and centralized ATM software environments are some of the cost reduction techniques

    Security Solutions

    • Suppliers are implementing card readers with EMV/chip recognition, card less transactions through biometrics, mobile application-based NFC, to reduce the risk of card skimming & other threats

    Managed Services for FIs

    • Large non-bank ATM and financial services kiosk operator, who offer lower costs and an established operating history, generally contract with FIs and banks to manage their ATM networks

    Engagement Trends

    • Most adopted engagement model is the “Turnkey ATM Program”

    • The service provider owns the ATM and performs all operational tasks including cash management and loading, supply replacement, maintenance, customer care, and processing

    • –Key benefit: These turnkey service providers are well established suppliers in the market, providing integrated services to buyers and have proven experience in providing the turnkey solutions

    • –Limitation: Turnkey suppliers do not offer the entire range of OEM’s models. They have certain models and those are offered as a part of bundled service. Mostly, the ATM models are basic, low-cost models

    Best Practices: Contract Bid Negotiation

    Risk Mitigation

    • The RFP structure assumes a fairly open bid process. In this approach, buyers disclose as much information as possible to ensure that service providers provide a fully informed solution. This approach enables negotiation of firm pricing, and mitigates receiving offers conditional on post deal due diligence

    RFP Process

    • A good RFP needs to incorporate a detailed bid template, which itemises all service delivery resources. Personnel should be individually listed along with their associated salary information. Sub-contracted services should also be itemized

    • The RFP should include detailed information about the buyer’s site, assets that are maintained, and the current service delivery solution. A clear understanding of the buyer’s expectations will help the service provider to develop a suitable solution for service delivery

    Cost Escalations

    • During contract negotiations, service providers may be concerned about uncontrollable expenses for a number of services, especially in hard services spend categories. Sometimes, service providers ask for these spend areas to be exempted from the maximum price controls. Unfortunately, removing price controls may lead to higher risks for buyers, and lesser incentive for service providers, to manage and deliver services efficiently

    • Broader the scope of work, the more reasonable it is for service providers to accept the risk of uncontrollable spend categories. When the service portfolio is large, the risk of a single event resulting in cost overruns is reduced, due to the high volume of services outsourced

    Australia ATM Market Overview 

    According to the Australian ATM industry statistics, most adopted engagement model is the “Turnkey ATM Program”.

    The service provider owns the ATM and performs all operational tasks, including cash management and loading, supply replacement, maintenance, customer care, and processing

    Key benefit:

    These turnkey service providers are well established players in the market, providing integrated services to buyers and have proven experience in providing turnkey solutions

    Limitation: 

    Turnkey suppliers do not offer the entire range of OEM models. They have certain models and those are offered as a part of bundled service. Mostly, ATMs are basic, low-cost models

    ATM providers in Australia must ensure availability ratio of ATM at 98% for all services covered under the maintenance contract. For availability ratio lower than 98%, penalty points should be calculated and deductions should be made off the monthly maintenance fee/ATM x Number of ATMs impacted.

    During contract negotiations, ATM providers in Australia may be concerned about uncontrollable expenses for a number of services, especially in hard services spend categories.

    Sometimes, service providers ask for these spend areas to be exempted from maximum price controls. 

    Unfortunately, removing price controls may lead to higher risks for buyers, and lesser incentive for service providers to manage and deliver services efficiently

    The ATM services contract is the first legal relationship with a new/existing service provider. A well-written contract is essential for maintaining a smooth relationship with a service provider and will also help the buyer in avoiding cost overruns.

    Why You Should Buy This Report

    • Information on the Australia ATM services market maturity, buyer trends, drivers and constraints, Australia ATM industry statistics, etc.
    • Porter’s five forces analysis of the Australia ATM market
    • Technological trends, supply trends and insights, categorization and product portfolio of key ATM providers Australia
    • Engagement models, sourcing models, pricing models, price analysis, etc.


     

     

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