Employee Benefits Management Global Industry Outlook

The global benefits management market is valued at $32 billion in 2016.

  • The market is forecasted to grow at a CAGR of 5–6 percent and reach $36 billion in 2018.
  • Regions such as Europe and North America and parts of APAC such as Australia, Japan, Hong Kong and Singapore have high market maturity.
  • South Africa, India, Brazil and China are expected to be the future growth driving markets for benefits management services.


 Employee Benefits Management Global Market Maturity

Global benefits service providers are focusing on entering emerging markets such as APAC and Eastern Europe by partnering with regional and local service providers

  • As an initiative to consolidate spend on employee benefits, Fortune 500 companies are entering into multi-country BAO engagements with global service providers

Employee Benefits Management Industry Trends

The global BAO market has increased by 5 percent since 2014; this has been realized due to the scalability of the suppliers who have been able to adapt to the changing business needs.

  • The European and North American BAO market accounted for about 60 percent of the global market share in 2016. The U.S., UK, Germany and Australia are the most mature countries, in terms of single-country BAO deals.