17 July, 2020
RALEIGH, North Carolina, Jul 17, 2020 - The coronavirus pandemic is having a high impact on the facilities maintenance and services industry. Currently, the properties are managed by about 5 – 10 percent of the total resource personnel deployed which will add up the cost for facility management companies in the short-term, according to Beroe Inc, a procurement intelligence firm. In the long-run, these resources are critical for the normal working of different types of properties, due to which suppliers are incentivizing blue-collar workers providing cleaning and sanitizing services for commercial & real estate properties.
Regionally, and in many locations around the world, social distancing, remote working, reduction of open public spaces with closure of schools and shopping malls are seriously impacting delivery of security services, yet the need to provide adequate security services continues. Hence more technological based surveillance like drones, CCTV etc. are used instead of physical security. Facility management companies are ensuring a minimum number of workers are posted on sites, with some companies dividing the workforce into multiple smaller batches.
Beroe, which is based in North Carolina, further stated that procurement experts can access this report on market intelligence platform Beroe LiVE: live.beroeinc.com
Business continuity is the key for any organization and as a result, facilities management providers are changing their strategy to tackle the pandemic. Although the short-term attention of corporates will focus on business continuity, there are significant longer-term implications for real estate decision-making – with a renewed emphasis on the ability to react quickly to a similar event in the future with a focus on operational resilience. Suppliers are maintaining minimum essential workforce at client sites, by providing incentives and other benefits like food and accommodation.
Cleaning services are highly impacted as FM companies have started building capabilities to avoid infection at client sites. To minimize risk of infection in client sites, FM service providers have partnered with suppliers to provide a supply of masks, hand sanitizers, hand-wash and also offer ‘step-up cleaning’ or high-frequency cleaning to disinfect high-touch or high footfall areas. When buildings are closed or minimally staffed, HVAC systems have to be reprogrammed to match changes in occupancy or operational needs to avoid unnecessary spend.
The research methodology adopted for the report included:
Global supplier partnerships by ISS are helping ISS bring all consumables required for functioning of facilities management as alternative sources of supply bases have brought in more efficiency. Aramark's uniform services division converted its manufacturing facilities to design products, re-engineer and configure the production lines, and train employees on fabricating new products like respirator and medical masks, scrubs and isolation gowns. Cushman & Wakefield asked facility management and security workforce to stay at the sites during the duration of the crisis providing them with food and accommodation.
The report also includes:
Beroe is the world's leading provider of procurement intelligence and supplier compliance solutions. We provide critical market information and analysis that enables companies to make smart sourcing decisions—leading to lower costs, greater profits and reduced risk. Beroe has been providing these services for more than 13 years and currently works with more than 10,000 companies worldwide, including 400 of the Fortune 500 companies.
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COVID-19: Assess impact on your suppliers and ensure business continuity with Beroe’s WIRE
(World Instant Risk Exposure)