PC life cycle management helps enterprises reduce TCO and enhance operational efficiencies

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By: Harish K -- Senior Research Analyst, IT Hardware & Telecom

31 August, 2017

PC life cycle management helps enterprises reduce TCO and enhance operational efficiencies
ARTICLE

Abstract

Many enterprises are availing PC life cycle management services to reduce the Total Cost of Ownership (TCO) and improve operational efficiencies. A PC life cycle management service provider offers ‘cradle to grave’ services right from procurement of PCs to refresh and disposal. PC Life Cycle Management is essential for large enterprises with a global presence as PC LCM is carried out as a centralized approach eliminating operational complexities. A PC LCM vendor ensures efficient asset management, improved security and better governance. By associating with a PC LCM vendor, an enterprise could save up to 30 percent of its PC expenses.

Introduction

Procurement of desktops and laptops take a major share of an enterprise’s IT expenditure and IT departments are often under constant pressure to adopt new trends and improve operational efficiency at lesser costs. Traditionally IT departments take responsibility for procurement of desktops and laptops, deployment, maintenance and decommissioning of equipment. Due to increase in costs and operational complexity, enterprises are moving towards adoption of PC lifecycle management services where the service provider assumes the responsibility for procurement, deployment, support and maintenance, refresh and decommissioning of equipment and also takes ownership of the device.

Overview of End to End PC Lifecycle Management Process

Enterprise’s take on PC Life Cycle Management Services

PC Life Cycle Management Implementation Process

Benefits of PC Life Cycle Management

Impact on Procurement

Cost Benefits

  • Proper deployment of PC life cycle management services from a good vendor would result in reducing total cost of ownership up to 30 percent.

The below table depicts the average savings per PC over a period of 4 to 5 years (on an average) observed from various PC lifecycle engagements.

Conclusion

Desktops and laptops form nearly 40 percent of the total IT expenditure and companies are finding it increasingly difficult to maintain PCs due to constantly evolving technology and also due to operational complexities. Adoption of PC LCM services would help in reducing these complexities and the associated costs involved.

Before the evolution of PC LCM, enterprises had to decide on the requirements of end users and also define the type of PCs based on their configuration. Enterprises also had to train their employees and IT workforce accordingly. A proper and systematic adoption of PC LCM services would considerably reduce the TCO on a PC.




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