Unilever tops Gartner’s Supply Chain list for third year in a row
Anglo-Dutch consumer goods group Unilever has emerged as the supply chain leader for the third year in a row, according to an annual ranking list released by Gartner.
Unilever was followed by Inditex, Cisco, Colgate-Palmolive and Intel. Home Depot rejoined the ranking after a three-year break, while Novo Nordisk and Adidas joined the Supply Chain Top 25 for the first time, Gartner said in a statement.
"Unilever has a strong supply chain brand, which is reflected by its top-tier opinion poll score. It also received a perfect 10 for corporate social responsibility (CSR)," said Stan Aronow, research vice president at Gartner.
"The Dutch consumer products leader is making big bets in the digitization of its supply chain. A key initiative is robotic process automation (RPA) supporting the order-to-cash process, run from its regional service control towers. Its more than 20 'bots' have already automated hundreds of processes, with a roadmap for hundreds more," Aronow said.
Longtime supply chain leader and last year's runner-up McDonald's joined Apple, P&G and Amazon in qualifying for the "Masters" category, which Gartner introduced in 2015 to recognize sustained leadership over the last 10 years.
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