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Dollar General Amplifies Commitment to Supplier Diversity

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by Sakthi Prasad , Director - Content
25 July 2023

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Retail giant Dollar General announced its plans to augment its supplier base with more diverse groups, as part of its efforts to reduce the inadvertent barriers for these suppliers and to better represent the communities they cater to.

The variety brought in by diverse suppliers sparks innovation, providing fresh perspectives and unique solutions that can lead to competitive advantages. Furthermore, working with diverse suppliers aligns the company with changing customer demographics and expectations, fostering goodwill and customer loyalty. Given this wave of recognition, the movement towards greater supplier diversity is gaining momentum as corporations realize that it is not merely a box to check for corporate social responsibility, but a strategic move that can positively impact a company's bottom line, brand image, and market reach.

“Dollar General remains firmly committed to embedding diversity and inclusion throughout their operations, as they serve diverse communities across the United States and Mexico,” according to a statement made by Chief Executive Jeff Owen on the company website. He indicated that one key area of focus for the company is enhancing the diversity of their supplier base.

Jeff Owen further elaborated, "The integration of inclusive sourcing, processes, and capacity building into our supplier strategy helps us expand the impact of diverse suppliers." This move, he explained, is instrumental in offering more relevant products and fostering meaningful experiences for every unique customer and community Dollar General serves.

Emily Taylor, Dollar General’s executive vice president and chief merchandising officer, expressed her enthusiasm about the initiative. "We are eager to onboard new vendors to ensure that we are meeting the unique needs of the diverse communities we serve, through the products we stock," she said.

She further added, "A deliberate commitment towards supplier diversity aligns with Dollar General's mission of Serving Others, and upholds our core values, which include respecting the dignity and differences of others. We are excited about the possibility of enhancing our supplier diversity efforts through engaging with new vendors, and exploring how we can jointly improve the service we provide our customers."

For eligibility, suppliers must possess at least one of the following diversity certifications and must not have sold products to Dollar General in the previous 18 months:

  • National Minority Supplier Development Council (NMSDC)

  • Women’s Business Enterprise National Council (WBENC)

  • National Gay and Lesbian Chamber of Commerce (NGLCC)

  • National Veteran Owned Business Association (NaVOBA)

  • Disability: IN

This initiative is a significant stride towards creating a more inclusive and representative supplier base, reflecting the diversity of the communities that Dollar General serves.

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