Corporate wellness is entering a new phase of maturity. As employer healthcare costs are projected to rise between 6% and 11% in 2026, organizations can no longer afford to measure success by participation alone. [1] [2[3] This blog examines the shift from participation-based to performance-enabled wellness models that use Outcome-Based Wellness Contracts (OBCs) in benefits procurement, linking vendor payment to measurable results in engagement, behavioral change, access, and workforce resilience. 

While fully outcome-based contracts are still emerging, the market is steadily transitioning toward hybrid models that combine fixed fees with performance guarantees. 

By reframing wellness as a performance-managed investment rather than a discretionary benefit, procurement teams can play a central role in accelerating this transition. Advancing this model requires a shift in mindset, where procurement evolves through phased contracting, more intentional metrics, and a stronger emphasis on vendor accountability.

The Measurement Gap: Activity vs. Impact

Corporate wellness has rapidly evolved from a standalone benefits program into a strategic workforce performance function centered on personalized care, access to behavioral health, workforce resilience, and measurable business outcomes, yet most organizations continue to procure and evaluate wellness using participation and utilization metrics that fail to capture real impact. 

Evidence increasingly shows that wellness programs can deliver measurable value, but only when organizations move beyond participation metrics and measure actual workforce impact. According to a 2025 report by Wellhub, 95% of organizations that actively measure wellness ROI report positive returns [6] .Yet the same research reveals significant inconsistency in how that return is defined and tracked. 

At the same time, Gallup’s State of the Global Workplace data shows that only 23% of employees are truly engaged at work globally [7]. This highlights a gap that access to wellness programs does not automatically translate into engagement, behavioral change, or resilience.  

Industry leaders are now expanding wellness measurement beyond healthcare savings toward broader indicators such as retention, engagement shifts, accountability, and workforce behaviors tied to resilience and innovation. This two-layer model aligns with Macorva’s finding that nearly 70% of employers are moving toward Value-on-Investment (VOI) frameworks rather than relying solely on cost-based ROI. [8] The real question is no longer whether wellness creates value, but whether organizations have the infrastructure, accountability models, and procurement maturity needed to measure that value credibly.

Why Adoption Is Still Limited and What Can Realistically Be Contracted for Today?

While interest in outcome-based wellness contracts is growing rapidly, adoption remains cautious because not every wellness outcome can realistically or fairly be tied to vendor payment.  

Organizations are becoming more comfortable linking incentives to operational and engagement-focused metrics that are measurable and directly influenceable, while broader business outcomes remain difficult to attribute to a single vendor. As a result, most employers are currently favoring hybrid contracting models instead of full pay-for-performance structures. 

Metrics organizations are increasingly comfortable contracting for include: 

  • Time to first appointment  
  • Care navigation and case resolution speed  
  • Engagement improvements after interventions  
  • Utilization within targeted high-risk employee groups  
  • Matching employees to the right level of care  

Organizations remain cautious around: 

  • Total healthcare cost reduction  
  • Short-term claims savings  
  • Productivity gains and absenteeism outcomes  

These broader outcomes are influenced by multiple external variables including plan design, provider networks, workforce demographics, and economic conditions. In practice, the market is steadily moving toward performance guarantees and service-credit arrangements in which vendors share accountability without assuming unrealistic levels of risk.  

Early adopters in the vendor market are beginning to push further. Sword Health, a digital musculoskeletal (MSK) provider, has introduced outcome pricing structures in which employers do not pay full fees unless clinically meaningful improvements are achieved. Lyra Health linked mental health pricing to recovery outcomes and reported approximately $2,300 in annual healthcare claims savings per participant, while a 2025 Hinge Health analysis found average claims savings of nearly $2,387 per engaged member. [9] [10] [11] Lyra Health also introduced an outcomes-based pricing model that ties payment directly to measurable performance benchmarks, including faster access to care, clinical improvement, member satisfaction, and ROI outcomes. [12] Although these models still combine base fees with performance-linked components, they clearly signal a broader market shift from paying for access to paying for measurable value.

Procurement as the Accountability Function

As healthcare costs continue rising, organizations are being forced to sustain wellness investment with far greater precision and accountability. Employers are increasingly concentrating spend on high-cost conditions such as musculoskeletal disorders, mental health, and diabetes instead of broad-based programs with low engagement. At the same time, many are auditing overlapping vendors across EAPs, insurers, and wellbeing platforms to reduce duplication and improve efficiency. Simplifying access through virtual-first care models and redesigning benefit structures are also becoming critical cost-management levers. This shift is elevating procurement into a far more strategic role. Wellness procurement is no longer just about negotiating price, it is increasingly focused on measurable outcomes, analytics maturity, shared accountability, and continuous performance governance. 

The table below outlines the transition from traditional to outcome-oriented procurement models.

Table 1: Transition from traditional to outcome-based wellness procurement

DimensionTraditional ModelEmerging Outcome-Based Model
Vendor EvaluationFeature and price comparisonOutcome capability and analytics maturity
Core MetricsParticipation, utilization ratesEngagement, access speed, behavior change
Contract StructureFixed per-employee feeHybrid: base fee + performance component
Measurement CadencePeriodic (annual) reportingContinuous dashboards and cohort tracking
Population TargetingBroad workforceHigh-risk cohorts and burnout-prone roles
Risk AllocationEmployer absorbs all riskShared risk with vendor via credits or gainshare

Source: Analysis based on primary and secondary research derived from emerging trends across Gallup, Wellhub, Global Wellness Institute, and industry outcome-based wellness research (2025–2026). [13] [14]

How to Introduce Outcome-Based Models (Practical Approach)

The wellness market is steadily evolving from traditional participation-based contracts toward more accountable, performance-linked models where vendors increasingly share responsibility for measurable outcomes. However, fully outcome-based contracting is still not standardized across the industry, as most organizations are continuing to build the data, measurement, and governance infrastructure needed to support long-term shared-risk arrangements.

Figure 1: Current Wellness Contracting Evolution

Source: Beroe Analysis

Meaningful outcomes such as behavioral change, resilience improvement, and health-risk reduction often take 12 to 24 months to appear in claims or productivity data, making immediate ROI expectations unrealistic. Industry experts increasingly emphasize that the real priority is building stronger measurement frameworks, aligned vendor expectations, and phased accountability models that allow organizations to gradually evolve from participation-driven wellness toward shared-risk and outcome-linked contracting structures without disrupting employee experience or existing vendor ecosystems. 

A phased transition enables organizations to build toward full outcome-based contracting without disruption to existing vendor relationships or employee experience.

Table 2: Phased roadmap for outcome-based wellness contracting

PhaseFocusKey Actions
Phase 1Strengthen MeasurementMove beyond participation; add engagement, access, and experience metrics
Phase 2Add Performance GuaranteesLink a portion of vendor fees to low-risk, reliable outcomes
Phase 3Expand Outcome ScopeInclude behavioral and cohort-based outcomes; use 12–24-month windows
Phase 4Introduce Shared RiskGainshare or outcome pricing models aligned to validated cost drivers

Source: Beroe Analysis

Role of AI: Accelerating the Shift

Advances in AI are accelerating the shift toward outcome-based models by enabling faster triaging, more precise risk segmentation, analytics, and personalized behavioral nudges. For procurement teams, this creates new evaluation criteria that must be embedded into vendor assessment processes: 

  • Data governance transparency – How is employee health data collected, stored, and used? 
  • Bias testing – Are AI-driven navigation tools equitable across demographic groups? 
  • Privacy controls – Does the vendor comply with applicable data protection standards (HIPAA, state privacy laws)? 

At the same time, wellness measurement becomes more sophisticated and maintaining employee trust is not optional. Organizations that deploy measurement frameworks without transparent communication about data usage risk reducing the very engagement they are trying to improve. Human oversight in decision-making, clear boundaries on monitoring, and regular communication to employees about what is measured and why, are all essential safeguards.

Conclusion

The transition from participation-based to performance-enabled wellness models is not a future possibility, it is underway. Rising costs [1] [2[3] , improving analytics infrastructure, and growing vendor openness to shared-risk arrangements are creating the conditions for a meaningful shift in how wellness is procured, governed, and evaluated.

For corporate wellness procurement professionals, the opportunity is clear: move from paying for access to paying for outcomes. This does not require an immediate overhaul of existing contracts. It requires a phased, deliberate approach, beginning with stronger measurement, progressing through performance guarantees, and eventually building toward risk-sharing models that align vendor incentives with employer goals. 

The organizations that act on this transition now will be better positioned to control cost trends, demonstrate the business value of wellness investment, and build a workforce that is genuinely healthier and more resilient, not just more enrolled.

References 

[1] Aon, “2026 Global Medical Trend Rate Report”, Dec,2025. [Online]. Available:  https://www.aon.com/en/insights/reports/the-global-medical-trend-rates-report   

[2] Mercer, “National Survey of Employer-Sponsored Health Plans 2025,” Mercer LLC, 2025 [Online]. Available: https://www.mercer.com/en-us/solutions/health-and-benefits/research/national-survey-of-employer-sponsored-health-plans/  

[3]  Willis Tower Watson, “Corporate healthcare costs: What to expect in 2026”, Dec,2025. [Online]. Available:  https://www.wtwco.com/en-cm/insights/2025/12/corporate-healthcare-costs-what-to-expect-in-2026 

[4] Aon, “How Can HR and the C‑Suite Align on Healthcare Costs?”, May 2026 [Online]. Available: https://www.aon.com/en/insights/articles/align-hr-and-c-suite-on-rising-healthcare-costs#:~:text 

[5] Kaiser Family Foundation (KFF), “Employer Health Benefits Survey 2025,” October 2025 [Online]. Available: https://files.kff.org/attachment/Employer-Health-Benefits-Survey-2025-Annual-Survey.pdf 

[6] Wellhub (formerly Gympass), “State of Work-Life Wellness Report 2025,” October 2025 [Online]. Available: https://wellhub.com/en-us/resources/work-life-wellness-report-2025/ 

[7] Gallup, “State of the Global Workplace 2026 Report,” April 2026 [Online]. Available: https://www.gallup.com/workplace/349484/state-of-the-global-workplace.aspx 

[8] Macorva, ” Evaluating ROI for Employee Wellness Programs,” Sept 2024 [Online]. Available: https://www.macorva.com/blog/evaluating-roi-for-employee-wellness-programs-updated-insights-for-2025 

[9] Lyra Health, “Lyra Mental Health Benefits Lower Medical Claims Costs for Employers According to New Independent Research,”, Press Release Oct 2021 [Online]. Available: https://www.lyrahealth.com/announcement/lyra-mental-health-benefits-lower-medical-claims-costs-for-employers-according-to-new-independent-research/ 

[10] Hinge Health, “2025 MSK Outcomes and Claims Savings Analysis,” June 2025 [Online]. Available: https://www.hingehealth.com/resources/press-releases/fully-insured-medical-claims-analysis-shows-significant-cost-savings/ 

[11] Sword Health, “Article: A better payment model: outcome-based pricing explained”, March 2026 [Online]. Available: https://swordhealth.com/articles/outcome-based-pricing-healthcare 

[12] Lyra Health, “Lyra Brings Outcomes-Based Pricing to Mental Health”, July 2026 [Online]. Available: https://www.lyrahealth.com/blog/lyra-brings-outcomes-based-pricing-mental-health/ 

[13]  Global Wellness Institute, “2026 Workplace Wellbeing Initiative Trends”, April 2026 [Online]. Available: https://globalwellnessinstitute.org/global-wellness-institute-blog/2026/04/07/workplace-wellbeing-initiative-trends-for-2026/ 

[14] People Matters, “The Great Wellbeing Shift Indian Corporate Health Study 2026”, January 2026 [Online]. Available: https://www.peoplematters.in/article/wellness/the-great-wellbeing-shift-indian-corporate-health-study-2026-47914

Author

Sharell Thomas

SHRM-SCP, MBA, Total Rewards Director, Tides, United States

LinkdIn
Sharell Thomas is a Total Rewards and workforce strategy leader with expertise in compensation, benefits, wellness strategy, and employee experience transformation. She currently serves as Director of Total Rewards at Tides, where she leads enterprise-wide initiatives focused on compensation strategy, benefits optimization, pay equity, and workforce wellbeing. With experience spanning total rewards governance, vendor management, compensation analytics, and organizational workforce planning, Sharell specializes in building people-first strategies that balance employee experience with operational and financial sustainability. In addition to her corporate leadership role, she is also a speaker, leadership coach, and consultant focused on helping organizations and leaders build resilient, equitable, and high-performing workplace cultures.

Ria K Abraham

Lead Analyst, Beroe

LinkdIn
Ria K Abraham is a Lead Analyst at Beroe with over a decade of experience in market intelligence and industry research, specializing in delivering strategic insights that support informed decision-making for Fortune 500 organizations. Her expertise spans HR services categories with a particular focus on Learning and Development, Corporate Health and Wellness, and Employee Benefits. She specializes in supplier market analysis, sourcing strategy, industry and technology trend tracking, and monitoring innovation across the evolving HR services landscape, helping procurement and business leaders navigate a rapidly transforming workforce ecosystem.
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