Fulfilment Services Market Intelligence

Are you looking for answers on Fulfilment Services category?

Are you looking for answers on Fulfilment Services category?

  • What are the key trends in Fulfilment Services category?
  • Am I paying the right price?
  • Am I working with the right supplier?
  • What are the major challenges and risks in Fulfilment Services industry?
  • How is Fulfilment Services industry performing?

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Report Coverage

  • Market Trends
  • Technology & Innovation Trends
  • Global Supplier List and Capabilities
  • Mergers and Acquisitions

Market Size

Market Size North America

$13.5 - 15.5 Bn

Market Size Europe

$12 - 13.3 Bn

Market Size Asia Pacific

$18 - 20.2 Bn

Market Size Middle East - Asia

$2.2 - 2.6 Bn

Table of contents

  1. Fulfilment Services Executive Summary
  2. Global Fulfillment Industry Outlook
  3. Supply/Demand Trends
  4. Brexit - Impact on Sourcing Fulfillment Services
  1. Fulfilment Services Market Analysis
  2. Global Fulfillment Market Maturity
  3. Global Fulfillment Industry Trends
  4. Mergers and Acquisition (
  5. Global Drivers and Constraints
  6. Regional Market Outlook
  7. Industry Outlook
  8. Porter’s Five Forces Analysis: Developed Markets
  9. Porter’s Five Forces Analysis: Emerging Markets
  1. Fulfilment Services Supply Analysis
  2. Supply Market Outlook - Supply Trends and Insights
  3. Key Global Suppliers
  4. Key Regional Suppliers: Service Portfolio
  5. Key Global Supplier Profile
  6. Supplier SWOT Analysis
  1. Fulfilment Services Procurement Best Practices
  2. Sourcing Models for Fulfillment Services
  3. Sourcing Models - Comparative Analysis
  4. Sourcing Models - Pros and Cons
  5. Pricing Models - Comparative Analysis
  6. Cost Structure - Fulfillment
  7. Cost Drivers and Impact
  8. Key Services based KPI and SLA Components
  9. Case study
  10. Expert Profiles

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Global Fulfillment Industry Outlook

  • The global fulfillment market was valued at $44 billion in 2017
  • The market is forecasted to grow at a CAGR of 4–5 percent to $48–52 billion between 2018 and 2020
  • Regions, such as Western Europe, North America, and some parts of APAC, including Australia, Japan, Hong Kong, and Singapore, have a high market maturity
  • APAC and parts of Latin America are expected to be the future growth driven markets

 

Global Fulfillment Market Maturity

  • Fulfillment services penetration is high outside Europe and North America due to e-commerce
  • APAC is witnessing an increase in adoption due to the presence of regional/global suppliers with well-established fulfillment centres and strong regional footprints; global buyers are also looking at consolidating supply bases. ME and LATAM have low adoption due to the challenges in delivery because of low infrastructure and connectivity

market-fulfilment-services

Global Fulfillment Industry Trends

  • Increasing levels of providers' geographic footprints and adoption of global fulfillment strategy indicate increasing buyer maturity and willingness to partner with suppliers on a global scale
  • Suppliers are also improving their supply capabilities while adopting performance-based metrics for evaluation and monitoring of delivery. E-commerce is also fuelling the demand for fulfillment; this has led to outsourcing of services by buyers

Global Fulfillment Industry Trends

  • Increasing levels of providers' geographic footprints and adoption of fulfillment strategy globally indicate increasing buyermaturity and willingness to partner with suppliers on a global scale
  • Suppliers are also improving their supply capabilities while adopting performance-based metrics for evaluation and monitoring of delivery. E-commerce is also fuelling the demand for fulfillment; this has led to outsourcing of services by buyers
  • Increasing levels of providers' geographic footprints and adoption of fulfillment strategy globally indicate increasing buyer maturity and willingness to partner with suppliers on a global scale
  • Suppliers are also improving their supply capabilities while adopting performance-based metrics for evaluation and monitoring of delivery. E-commerce is also fuelling the demand for fulfillment; this has led to outsourcing of services by buyers

Supply Trends and Insights

Global/ Regional Supplier

Increase in M&A

  • Global suppliers are enhancing their service capabilities through M&A and expansions to achieve fulfillment contracts from large buyers
  • Logwin extended its network in South America. The organization configured its own branch in the Free Trade Zone in Bogotá
  • FedEx acquired GENCO Distribution Inc. (a third-party logistics provider) and Bongo International LLC (an e-commerce platform). This will add to FedEx's capability to serve international customers

Customized Services

  • Customization helps in increasing the integrity of services and brings a high level of expertise. Further, suppliers are providing training through management development programs by partnering with training agencies. Suppliers are also enhancing their same-day delivery capability

Supply Trends 

  • Supplier Consolidation:The majority of global buyers are consolidating the supply base by reducing the number of 3PLs they use
  • Innovative Service Offerings:Suppliers are coming up with new contract models and service options for buyers
  • Use of Big Data in the Supply Chain: Supply chain managers and IT service providers are exploring and implementing the use of data analytics for business intelligence to improve and leverage the overall supply chain. UPS's report on the ‘Pulse of the Online Shopper' provides insights on smartphone usage for online shopping, the influence of social media and how online shopping is driving in-store traffic

Engagement Treads

  • Most Adopted Model Globally: Bundled sourcing strategy
  • Why:  To achieve spending visibility, risk reduction and cost savings
  • Contract Length : Two to three years with an option of contract extension based on performance linked with SLAs
  • Pricing Strategy : Cost-plus and fixed price transactional pricing mode

 

 

 

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