New research from The Hackett Group reveals the ROI, the execution gap holding most teams back, and a clear path to operationalizing supply market intelligence (SMI).
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- $204 returned for every $1 invested in SMI
- 42% either have no formal SMI program at all or are doing it in a completely unstructured, one-off way
- 5% have reached advanced, end-to-end SMI capability
Modest investment, outsized returns
The typical procurement organization dedicates just 1% of its operating budget to supply market intelligence, roughly $73,500 per $1 billion in managed spend. That investment enables $15 million in incremental savings. The return exceeds $200 for every $1 spent, before accounting for stronger negotiations, better supplier selection, and improved risk mitigation.
Value beyond cost savings
- 80% Stronger supplier negotiations
- 67% Greater stakeholder credibility
- 61% Better risk mitigation
- 59% Improved supplier selection
Execution, not talent, is what’s holding teams back
85%+ of procurement leaders rate SMI as moderately to critically important. Yet the top barriers are operational: manual processes, fragmented data, and technology gaps.
Ready to move from insight to impact?
Download the full Hackett Group research
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