Risks and Mitigations of ADM Outsourcing Service in China
China has been emerging as the second largest off-shoring IT outsourcing service destiny following India in the world, however the risks of outsourcing to China have floated also, which has drawn popular concerns among western companies. The question will be what types of risks would happen at highest chances in actuality furthermore what could be done to mitigate such risks? Here the paper will give some latest views on the issues out of study of several real cases. From the cases, ADM service supplier selection will be the top risk followed by project ongoing stage and stage of service stage. Finally the paper will also gives out a trend of practice of leveraging ITIL standards for ADM outsourcing risk control to China. By deploying service contents and SLAs in the light of ITIL demand, both of processing management and outcomes of outsourced project can be measurable abiding by criteria. It will be noteworthy that the risks being discussed in the paper are incited from real cases of ADM outsourcing projects in China and those regularly-talked possible risks of culture gap, IP violation and so on, are not repeatedly elaborated again.
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